Refund Policy

Effective date: October 28, 2026

Not feeling it? Full refund.

If you're new to Sound Patch, try it for 14 days. Log a few songs you love. If the moves don't feel useful, email mel@melvindarrell.com within 14 days of your first payment and I'll refund you in full. No hoops.

How it works

  • Email from the address on your account so I can find your membership.
  • Your refund goes back to your original payment method through Stripe. Stripe says refunds can take 5 to 10 business days to show up, depending on your bank.
  • Your membership ends when the refund is issued.

After the first 14 days

Payments after the first 14 days aren't refundable, but you can cancel any time to stop future charges. Go to Settings in the app and choose "Manage billing." You keep access until the end of the period you've paid for. Monthly plans stop whenever you like.

Charged by mistake?

If you think you were charged in error, like a renewal after you canceled, email mel@melvindarrell.com and I'll sort it out.

Nothing in this policy limits any refund or cancellation rights you have by law where you live. See our Terms of Service for the full terms.